Make informed decisions on staff, stock, sales and suppliers

Open-Retail is widely regarded as the most comprehensive software available for CE retailers. It:

  • is the UK’s leading software for independent CE retailers
  • has been tried and tested for over 20 years by retailers throughout the UK, Ireland and Europe
  • has the most comprehensive functionality of any CE retail software
  • has proven capabilities to enhance the performance of small, medium and large retailers
  • is delivered across a secure private network via secure data centres
  • handles high load volumes
  • provides a complete end-to-end hosted solution for all operational and management requirements in the modern retail business
  • is highly stable and robust
  • is modular and fully integrated

Running exclusively on our MSP hosted platform, Open-Retail includes:

  • EPOS – a quick and powerful solution providing features for sales, mail order, credit, rental, maintenance and finance. Full cash control including petty cash and banking, bulk payments, packages, discounts and sale pricing. Detailed customer information including sales history and customer statements. Powerful security options to manage and control access to key information
  • Commission – flexible commission structures; pool / personal commission; special incentives; commission rates linked to selling prices; all fully reportable
  • Stock Control – multi tier stock control, from simple to full control. Identified or pool stock; detailed stock information; effective management of costs, claims etc; stock taking; branch requests and transfers; stock replenishment; Live Stock balance information
  • Purchasing – full cost breakdowns; manage additional costs and discounts; single and multi-location ordering; invoice matching; buying card shows best place to purchase stock
  • Warehousing & Distribution – central distribution; manage scheduling, picking and despatching; integration with third party carrier systems; sublot control; simple production of labels and documentation etc.
  • Service & Repairs – fully integrated with the EPOS system for customer and stock information; Iris codes; claim backs; loan stock; quotes; repair history; field and bench jobs; parts ordering; invoicing; engineer scheduling
  • Rentals – highly effective management of all rentals; multiple payment options; arrears reporting; changeovers; full rental history; tie-in to promotions; various stock depreciation options; asset register
  • Nominal Integration – full end to end management of the business; automatically pull key sales, stock and cost information into your Accounts package
  • Management Reporting – covers all aspects of business: profitability, sales performance and stock information; reports can be automatically sent to key people by e-mail or SMS; external and bespoke reporting options available. Full NTVLRO reporting; integration with 3rd party warranty suppliers; Sony EDI integration
  • Marketing & Promotions – target specific customers, areas, purchases and products; check effectiveness of all promotions; advise of new product availability and extended guarantees. Mailshot directly from EPOS, export to mail merge or e-mail customers in bulk
  • Ticketing - professional and consistent ticketing with accurate information every time; tickets automatically generated when required; cope easily with Sale price changes, price repositioning and new products; custom ticket design / layout
  • Web Integration – fully integrated with EPOS so no need for dual entry; automatic price / stock management from EPOS; text and images managed from within the EPOS system. Third party integration with price comparison sites, Paypal, Amazon and various payment gateways

Software with proven business benefits