Co-op offers free time slot delivery

The Co-operative Group has launched a free 60 minute time slot delivery service for customers shopping for electrical products. This is the result of a survey they conducted of over 3,000 online shoppers – over 90% of whom said no delivery slot was their “main online annoyance” and half objected to paying for home delivery.

Deputy group chief executive Martyn Wates commented: “Most consumers do not have the luxury to be in whenever the on-line retailer dictates and so end up paying unnecessary extra charges for the convenience of a defined day of delivery.”