Getting to Know Dan Rigby

Dan Rigby

Here’s another revealing interview with one of our staff: Account Manager Dan Rigby who joined us in June 2010.

Q. How did you get into the software industry?
A. Completely by accident – I worked in retail and got to know Ian Jarvis’s daughter and Ian (Cromwell’s General Manager) suggested I apply for a job at Cromwell.

Q. What do you most enjoy about working here?
A. Helping customers get the most out of our software. It’s also a nice company to work for, and it really does try to reward staff for their achievements and to provide job security. It’s also extremely well organised compared with other organisations I’ve worked for, and that includes the Police.

Q. What have been the biggest challenges at Cromwell?
A. I didn’t know anything about software when I joined! I didn’t even think about retailers needing software to run their businesses, so it was a steep learning curve.

Q. If you weren’t in your current role what would you choose to do?
A. I wanted to join the Police, but that’s not looking likely now for a number of reasons. I was a Special and was sent down to London during the riots in August 2011. I was attached to a rapid response team in a van with other officers in and around Bromley, and was there when arrests were made over ransacking of a Richer Sounds store. That was quite an experience!

Q. How would you describe yourself?
A. I am always willing to learn new things. I like risky activities – for instance, kayaking, kite surfing and jumping stilts. My next plan is to sell my car and buy a motorbike. If I get to the mid life crisis stage, I’ll definitely do a parachute jump. I also want to be a Community First Responder now I’m no longer a Special, as I really get a kick out of helping people.

Q. Who, or what, makes you laugh?
A. Too much to list. I’m a very smiley person and laugh a lot because life amuses me most of the time. I laugh at TV programmes that many people might not find all that funny, like Lost and Dexter.

Q. Anything about yourself you’d like to change?
A. I should probably get more serious and focus more, and not see life as such a joke. I do rush in sometimes without thinking, plus I can be a bit black and white.

Q. Favourite food and drink?
A. I eat anything going, but I really enjoy Strawberry Cider, especially Rekorderlig.

Q. Biggest regret?
A. I don’t think I have any. Whatever has happened to me in my life I have accepted as fate or the result of my own actions.

Q. If you ruled the world for a day what would you do?
A. I would change some of the laws that are senseless or unjust or that cause unnecessary suffering to people.

Q. What’s your pet hate?
A. People who tell lies; and people who say “sorry” when they clearly don’t mean it.

Q. What’s your greatest achievement to date?
A. That I can move on and not let setbacks hold me back from having a useful and enjoyable life.

Q. Who has had the biggest influence on your life?
A. My Nan – she’s always there for me and I respect her wisdom even though I don’t always follow her advice.

Q. Who or what would you consign to Room 101?
A. Money.

Q. All-time favourite TV programme?
A. Dexter – I can’t wait for Series 7.

Q. What’s your favourite piece of kit?
A. My mobile ‘phone, and my jumping stilts.

Q. Where do you see yourself in 5 years’ time?
A. I’m still figuring it out, but maybe in the USA as I’m applying for a Green Card. One day I would like to go back to retail sales. Working for Cromwell is good prep for that as I am learning a vast range of different company procedures.

Q. Surfing or Safari?
A. Surfing, but preferably somewhere warmer than Teesside Saltburn which is where I’ve surfed in the past.

Q. What surprises you?
A. People’s ability to make mountains out of molehills – they should get a sense of proportion.

Q. Do you have any hidden talents?
A. I spent 7 years in the Air Cadets, so you could drop me on a remote mountainside somewhere and I could find my way home.

Q. If you were stranded on a desert island who would you most want to land on the beach?
A. Probably not a real-life Dexter… but just about anyone would be fine, as I really enjoy meeting people and getting to know them.